Ascendis Software LLC: Caller ID Help

Export Command

Location: File Menu -> Export

Top Contents Index

The Export command saves the call list, contact list, or action list to a CSV (comma-separated-value), HTML, text, or XML file.

You will be prompted to specify the name, location, and type of the export file.

The different formats are best for different purposes:

o	CSV format is best for transferring lists to another program.

o	HTML format is best for publishing on the web, or for making archives of the data.

o	Text format is best for making archives of the data.

o	XML format is best for transferring lists to another program, or to another copy of Ascendis Caller ID (probably on another computer), or to make backups. (Note: Backup Database is the best way to make backups, although having an XML backup in addition wouldn't hurt.)

Use the Import command to import CSV and XML files into Ascendis Caller ID.

Sample calls.csv:

"CallBegan","CallEnded","CallDuration","DisplayName","DisplayNumber","FirstName","LastName","SpeakName","RawName","RawNumber","Description","Company","Address","City","County","State","PostalCode","Country","Email","Priority","Rings","New","Notes","DeviceName","DisplayLine","ServerName","IncomingCall","AddressID","RingType","ActionName"

"06/28/2007 2:14:52 PM","06/28/2007 2:22:43 PM","00:07:51","Shannon Dwyer","(419) 555-0911","Shannon","Dwyer","Shannon Dwyer","PCS Phone OH","4195550911","Mobile","","","","","","","","",,2,"True","","Whozz Calling?","Home","DELL","True",1,"","Default"

"06/28/2007 10:48:03 AM","06/28/2007 10:55:04 AM","00:07:01","Victoria Baenor","(801) 555-0872","Victoria","Baenor","Victoria Baenor","COLONIAL MORTGA","8015550872","Work","Colonial Mortgage","25 S. Fifth\nSuite 220","Midland","","UT","84128","USA","vbaenor@colonialmortgage.com",,3,"True","","Whozz Calling?","Business","DELL","True",2,"","Default"

Sample contacts.csv:

"FirstName","LastName","DisplayName","SpeakName","Company","Address","City","County","State","PostalCode","Country","Email","Extra","Label","Custom1","Custom2","Custom3","Custom4","DisplayNumber","RawNumber","RawName","Description","FirstCalled","LastCalled","CallsReceived","CallsMade","ActionName"

"No Caller","Information","No Caller Information","No Caller Information","","","","","","","","","","","","","","","","","","","","06/28/2007 8:51:28 AM",2,0,"No Caller Information"

"Scott","Swanson","Scott Swanson","Scott Swanson","Swanson Consulting","101 Main St.","Springfield","","IL","62701","USA","scott@swansonconsulting.com","","","","","","","(217) 555-1213","2175551213","SWANSON, SCOTT","Work","06/27/2007 11:08:35 AM","06/27/2007 11:08:35 AM",0,1,"Default"

"Scott","Swanson","Scott Swanson","Scott Swanson","Swanson Consulting","101 Main St.","Springfield","","IL","62701","USA","scott@swansonconsulting.com","","","","","","","(217) 555-1214","2175551214","SWANSON, SCOTT","Home","","",0,,"Default"

Sample actions.csv:

"ActionName","ActionTypeName","SimpleScript","Script","Notes","Modified"

"Anonymous","Easy","//hangup;\n//sound \"\";\n//run \"\";\n//sendmail \"\" \"\" \"Call from {Name} at {Number}\" \"\";\nspeak \"The caller is anonymous\";\n","","",""

"Block","Easy","hangup;\n//sound \"\";\n//run \"\";\n//sendmail \"\" \"\" \"Call from {Name} at {Number}\" \"\";\n//speak \"Call from {Name}\";\n","","","09/21/2006 7:36:48 PM"

Sample calls.html:

<HTML>

<TITLE>

Ascendis Caller ID - Calls

</TITLE>

</HEADER>

<BODY>

<TBODY>

<TR>

<TH scope="col">CallBegan</TH>

<TH scope="col">CallEnded</TH>

<TH scope="col">CallDuration</TH>

<TH scope="col">DisplayName</TH>

<TH scope="col">DisplayNumber</TH>

<TH scope="col">FirstName</TH>

<TH scope="col">LastName</TH>

<TH scope="col">SpeakName</TH>

<TH scope="col">RawName</TH>

<TH scope="col">RawNumber</TH>

<TH scope="col">Description</TH>

<TH scope="col">Company</TH>

<TH scope="col">Address</TH>

<TH scope="col">County</TH>

<TH scope="col">State</TH>

<TH scope="col">PostalCode</TH>

<TH scope="col">Country</TH>

<TH scope="col">Email</TH>

<TH scope="col">Priority</TH>

<TH scope="col">Rings</TH>

<TH scope="col">Notes</TH>

<TH scope="col">DeviceName</TH>

<TH scope="col">DisplayLine</TH>

<TH scope="col">ServerName</TH>

<TH scope="col">IncomingCall</TH>

<TH scope="col">AddressID</TH>

<TH scope="col">RingType</TH>

<TH scope="col">ActionName</TH>

</TR>

<TR>

<TD>Shannon Dwyer</TD>

<TD>Shannon</TD>

<TD>Dwyer</TD>

<TD>Shannon Dwyer</TD>

<TD>PCS Phone OH</TD>

<TD>Mobile</TD>

<TD>Whozz Calling?</TD>

<TD>Default</TD>

</TR>

</TBODY>

</TABLE>

</BODY>

</HTML>

Sample contacts.html:

<HTML>

<TITLE>

Ascendis Caller ID - Contacts

</TITLE>

</HEADER>

<BODY>

<TBODY>

<TR>

<TH scope="col">FirstName</TH>

<TH scope="col">LastName</TH>

<TH scope="col">DisplayName</TH>

<TH scope="col">SpeakName</TH>

<TH scope="col">Company</TH>

<TH scope="col">Address</TH>

<TH scope="col">County</TH>

<TH scope="col">State</TH>

<TH scope="col">PostalCode</TH>

<TH scope="col">Country</TH>

<TH scope="col">Email</TH>

<TH scope="col">Extra</TH>

<TH scope="col">Label</TH>

<TH scope="col">Custom1</TH>

<TH scope="col">Custom2</TH>

<TH scope="col">Custom3</TH>

<TH scope="col">Custom4</TH>

<TH scope="col">DisplayNumber</TH>

<TH scope="col">RawNumber</TH>

<TH scope="col">RawName</TH>

<TH scope="col">Description</TH>

<TH scope="col">FirstCalled</TH>

<TH scope="col">LastCalled</TH>

<TH scope="col">CallsReceived</TH>

<TH scope="col">CallsMade</TH>

<TH scope="col">ActionName</TH>

</TR>

<TR>

<TD>No Caller</TD>

<TD>Information</TD>

<TD>No Caller Information</TD>

<TD>No Caller Information</TD>

</TR>

</TBODY>

</TABLE>

</BODY>

</HTML>

Sample actions.html:

<HTML>

<TITLE>

Ascendis Caller ID - Actions

</TITLE>

</HEADER>

<BODY>

<TBODY>

<TR>

<TH scope="col">ActionName</TH>

<TH scope="col">ActionTypeName</TH>

<TH scope="col">SimpleScript</TH>

<TH scope="col">Script</TH>

<TH scope="col">Notes</TH>

<TH scope="col">Modified</TH>

</TR>

<TR>

<TD>Anonymous</TD>

<TD><pre>//hangup;

//sound "";

//run "";

//sendmail "" "" "Call from {Name} at {Number}" "";

speak "The caller is anonymous";

</pre></TD>

</TR>

<TR>

<TD>Block</TD>

<TD><pre>hangup;

//sound "";

//run "";

//sendmail "" "" "Call from {Name} at {Number}" "";

//speak "Call from {Name}";

</pre></TD>

</TR>

</TBODY>

</TABLE>

</BODY>

</HTML>

Sample calls.txt:

CallBegan CallEnded CallDuration DisplayName DisplayNumber FirstName LastName SpeakName RawName RawNumber Description Company Address City County State PostalCode Country Email Priority Rings New Notes DeviceName DisplayLine ServerName IncomingCall AddressID RingType ActionName

06/28/2007 2:14:52 PM 06/28/2007 2:22:43 PM 00:07:51 Shannon Dwyer (419) 555-0911 Shannon Dwyer Shannon Dwyer PCS Phone OH 4195550911 Mobile 2 True Whozz Calling? Home DELL True 1 Default

06/28/2007 10:48:03 AM 06/28/2007 10:55:04 AM 00:07:01 Victoria Baenor (801) 555-0872 Victoria Baenor Victoria Baenor COLONIAL MORTGA 8015550872 Work Colonial Mortgage 25 S. Fifth\nSuite 220 Midland UT 84128 USA vbaenor@colonialmortgage.com 3 True Whozz Calling? Business DELL True 2 Default

06/28/2007 10:24:27 AM 06/28/2007 10:24:27 AM 00:00 NOT PROVIDED (888) 555-6500 NOT PROVIDED NOT PROVIDED NOT PROVIDED 8885556500 4 True Whozz Calling Home DELL True 1

06/28/2007 9:20:53 AM 06/28/2007 9:21:10 AM 00:00:17 Telemarketer (800) 555-1212 Telemarketer Out of Area 8005551212 Telemarketer 2 True Whozz Calling? Business DELL True 2 Block

06/27/2007 11:08:35 AM 06/27/2007 11:27:11 AM 00:18:36 Scott Swanson (217) 555-1213 Scott Swanson Scott Swanson 2175551213 Work Swanson Consulting 101 Main St. Springfield IL 62701 USA scott@swansonconsulting.com True I called Scott to discuss the website redesign. He will work up a prototype and get back to me. Whozz Calling? Business DELL False 2 Default

06/27/2007 10:14:27 AM 06/27/2007 10:17:12 AM 00:02:45 Out of Area Out of Area Out of Area Out of Area Unavailable Out of Area 3 True Whozz Calling? Business DELL True 2 Out of Area

Sample contacts.txt:

FirstName LastName DisplayName SpeakName Company Address City County State PostalCode Country Email Extra Label Custom1 Custom2 Custom3 Custom4 DisplayNumber RawNumber RawName Description FirstCalled LastCalled CallsReceived CallsMade ActionName

No Caller Information No Caller Information No Caller Information 06/28/2007 8:51:28 AM 2 0 No Caller Information

Scott Swanson Scott Swanson Scott Swanson Swanson Consulting 101 Main St. Springfield IL 62701 USA scott@swansonconsulting.com (217) 555-1213 2175551213 SWANSON, SCOTT Work 06/27/2007 11:08:35 AM 06/27/2007 11:08:35 AM 0 1 Default

Scott Swanson Scott Swanson Scott Swanson Swanson Consulting 101 Main St. Springfield IL 62701 USA scott@swansonconsulting.com (217) 555-1214 2175551214 SWANSON, SCOTT Home 0 Default

Mo-Green Landscaping Mo-Green Landscaping Mo-Green Landscaping 6725 S. 7th Ave Mechanicsburg IL 62545 USA (217) 555-6221 2175556221 OUT OF AREA Main 06/26/2007 3:01:43 PM 06/27/2007 11:08:35 AM 1 0 Default

Shannon Dwyer Shannon Dwyer Shannon Dwyer (419) 555-0911 4195550911 PCS Phone OH Mobile 06/28/2007 2:14:52 PM 06/28/2007 2:14:52 PM 1 0 Default

Sample actions.txt:

ActionName ActionTypeName SimpleScript Script Notes Modified

Anonymous Easy //hangup;\n//sound "";\n//run "";\n//sendmail "" "" "Call from {Name} at {Number}" "";\nspeak "The caller is anonymous";\n

Block Easy hangup;\n//sound "";\n//run "";\n//sendmail "" "" "Call from {Name} at {Number}" "";\n//speak "Call from {Name}";\n 09/21/2006 7:36:48 PM

Block and Announce Easy hangup;\n//sound "";\n//run "";\n//sendmail "" "" "Call from {Name} at {Number}" "";\nspeak "Hanging up on {SpeakName}";\n

Default Easy //hangup;\n//sound "";\n//run "";\n//sendmail "" "" "Call from {Name} at {Number}" "";\nspeak "Call from {SpeakName} at {Number}";\n

Do Nothing None //hangup;\n//sound "";\n//run "";\n//sendmail "" "" "Call from {Name} at {Number}" "";\n//speak "Call from {Name}";\n

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Modified January 17, 2024, 3:46 pm