Privacy Policy

Ascendis Software LLC strongly believes in your right to keep information about yourself private, and endeavors to earn your respect by only collecting information where required and not sharing the information with any other parties.

Web Logs

We use IP addresses and referrer information to analyze web performance in order to optimize advertising and web site layout. This data is not linked to any personally identifiable information.


We use cookies to track advertising effectiveness and to ensure a consistent experience for web site visitors. The cookies are not linked to any personally identifiable information.

Customer Support

In order to receive customer support by email you must give us your email address. We will only use this information to contact you with the support you request.

External Links

This web site contains links to other web sites. We are not responsible for the privacy policies of these web sites and make no claims about them.

Purchase Information

When you purchase one of our products through one of our resellers we receive a payment record, but do not receive credit card, bank account, or other financial information. We retain your name, address, email address and phone number for generating and mailing the registration information and contacting you if a problem arises. We retain this information for order reference, upgrades, and resending registrations as requested. We do not share this information with any outside parties.

Ascendis Software LLC partners with other companies to take orders and perform financial transactions. Their privacy policies are available below:

We have contracted with Google to monitor certain pages of our Web site for the purpose of reporting sales based on Google Adwords. Where authorized by us, Google may use cookies and/or other monitoring technologies to track the sales and correlate them with Adwords clicks. For more information about how the information is collected and used by Google, please see the privacy policy located at or linked from


Our forums, or message boards, are open to the public and any information you post there is publicly available. If you register as a forum member, you have the opportunity to share or not share various items of personal information.

Correcting or Updating Personal Information

If your personally identifiable information changes (such as your email address), we will correct or update it at your request. Please submit a general support request with your new information.

Notification of Changes

If we decide to change our privacy policy, we will post those changes here so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of email. Users will have a choice as to whether or not we use their information in this different manner.

Contact Information

Ascendis Software LLC is the company that owns and operates this web site and collects the personal information as outlined above. Our mailing address is:

Ascendis Software LLC
14578 Thistledown Lane
Perrysburg, OH 43551

Our telephone number is 810 223-0326.
Our email address is Email customer service