If you need assistance with an Ascendis Software product, we're happy to help! It doesn't matter whether you're thinking about buying or you're already a valued customer! We provide customer assistance through our forums and through email.

Product Support
General Support
Submit a general support request.
Remote Help
In special circumstances, users can let us view their computers remotely so that we can diagnose difficult problems. In such cases Ascendis Software personnel will ask you to download and install the Remote Help program.
Remote Help Installer