30-Day Money Back Guarantee

In the unlikely event that you decide you don't want an Ascendis Software product you purchased, we will gladly refund your money within 30 days of purchase. It doesn't matter why you want the refund. To request a refund, please send an email to our customer service department:

      Email customer service

Please include the order number or the name and email address used for the purchase, and the product purchased.

While not required, we do appreciate any relevant comments that may help us improve our software or customer service.