Ascendis Caller ID 3 was released
October 14, 2011. This major upgrade
is a free upgrade for some users, and a paid upgrade for others.
Ascendis Caller ID 3 includes many changes from version 2. The
online help includes a list of
changes from version 2.3 to version 3.
Ascendis Caller ID 3 includes
major changes from version 1. The
online help includes a list of
changes from version 1 to 2
and a list of
changes from version 2.3 to version 3.
In addition, the sample
screenshots illustrate some differences.
When deciding whether to upgrade, please consider:
-
Ascendis Caller ID version 3 now requires Windows 7, Windows
Vista, or Windows XP. Users running older versions of Windows
should not upgrade.
-
Ascendis Caller ID version 3 uses more memory, and will not
perform as speedily on computers with processors running slower
than 1 GHz.
-
Ascendis Caller ID version 3 stores more data in its database,
and therefore uses more disk space than version 1. One version 3
database we use with 21,500 calls requires just over 1 GB of disk
space. However, if you exclude the pictures from the calls
report, the disk space required drops to below 100 MB.
-
Ascendis Caller ID 3 can be installed on the same computer as
version 2 and version 1 as long as it meets the requirements
mentioned above. It will offer to import previous
version settings and database when first run. All calls, contacts,
actions and locations (and callers and categories from version 1)
will be retained.
We recommend not using older versions once the new one is
installed since it is confusing, and running multiple versions
at the same time can cause problems when using devices that only allow
access from one program at a time, and when using Ascendis Caller ID as
a server.
-
Ascendis Caller ID 3 can communicate with version 1 and 2 clients,
although the clients will not gain any functionality added to
version 3.
-
Ascendis Caller ID 3 supports all phone hardware supported in
previous versions, assuming proper drivers are available.
-
Ascendis Caller ID 3 does not support any versions of ACT!.
Our standard policy for major upgrades is to provide them at no cost
for customers who purchased up to one year before the release.
For version 3 we extended the free upgrade period to all customers
who purchased on or after May 1, 2010.
Customers who fall into the free upgrade period can
request a free activation code.
When the activation code is received,
download
and install Ascendis Caller ID version 3.
Registration files from Ascendis Caller ID 1 and 2 are not
compatible with the activation codes used in Ascendis Caller ID 3.
Existing Ascendis Caller ID customers who are not eligible for the
free upgrade can save 70% off the posted price!
To take advantage of the discount, please provide
your custom coupon code below. Your coupon code consists of:
- The email address used for your previous Ascendis Caller ID purchase,
- a minus sign ('-'), and
- your Ascendis Caller ID 9-digit serial number (with all leading zeroes)
The email address and 9-digit serial number can be found in the
Registration Manager or Technical Support Report (both on the Help
menu) for users running relatively recent versions of Ascendis Caller
ID, or in the registration file sent after purchase.
The serial number is also available in the About box (on the Help
menu).
Examples:
- johndoe@aol.com-00000001
- matt972@yahoo.com-000070927
Coupon notes:
- The coupon code is not case sensitive.
- All 9 digits of the serial number must be included.
- Coupon codes will only work once, so don't share them.
-
Your coupon code will work for any single or multi-line purchase
of Ascendis Caller ID. Add one or more phone lines and save 70%
on each one!
Please note that you must decide how many phone lines you will use
when you purchase the new version of Ascendis Caller ID. You cannot
add support for additional phone lines after purchase.