Location: Help Menu -> Support

If you are having a problem with Ascendis Caller ID, please check this help file, especially the Troubleshooting section. You may find it helpful to browse the table of Contents, or search using the Index or Search facilities.

Other sources of information include the online FAQ at

http://ascendis.com/callerid/faq.php

and the Ascendis Caller ID forums at

http://ascendis.com/forum/index.php?c=3

If you cannot find an answer to your question, please send a Technical Support Report by following the directions under the Technical Support Report topic.  The information in the report makes it more likely we can solve your problem.

If you prefer not to provide a Technical Support Report, you may fill out an online support request at

http://ascendis.com/callerid/support_form.php

Please provide as much relevant information as necessary so we may resolve your problem.  However, without the Technical Support Report we may not be able to help.

Because of spam, we no longer provide an email address for technical support.