Repair Database

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Use the Repair Database command if you get an error message about database problems that doesn't go away after restarting the program.  We also recommend repairing the database occasionally, perhaps yearly or monthly.  It's possible for a corrupted database to be backed up, rendering the backup useless.

 

Ascendis Caller ID's database can be corrupted if a power outage occurs while data is being written to disk.  Sometimes Ascendis Caller ID can detect the corruption when the program is started and repair the damage automatically.  If it doesn't, however, you will have to use this command.

 

Ascendis Caller ID will present a confirmation message before starting the repair.  This will give you an opportunity to change your mind.  This is important since repairing requires restarting Ascendis Caller ID and may take awhile depending on the size of the database.  No calls will be processed during the repair, so, if possible, wait until no calls are expected.

 

The Repair Database command fixes corruption in the database files, rebuilds the indexes, optimizes the tables, and rebuilds internal data.