Ascendis Software LLC Support Forums

Posted: **Sun Aug 24, 2014 7:00 am**

Hello,

I reinstalled Windows and the current release of Ascendis CallerId. When it asked for the registration code, I copy/pasted the code. I got the message that all was well. I turn off my computer at night and the next day CallerID says I'm on day 6 of 25 (today's message). What should I do?

Steve

Posted: **Mon Aug 25, 2014 7:06 am**

Hi Steve,

I'm sorry for the problem. Can you please submit a support request at
http://ascendis.com/callerid/support_form.php
and include your activation code and the email address you registered Ascendis Caller ID with? With that information I should be able to investigate and resolve the problem.

Finest regards,
Bill Root

Ascendis Software LLC Support Forums

Ascendis asks for my registration code every day.

Ascendis asks for my registration code every day.

Re: Ascendis asks for my registration code every day.