Problem occurred while setting port timeouts
Posted: Wed Mar 10, 2010 5:42 pm
The Ascendis software has stopped processing incoming calls. All was working fine until I made an outgoing skype call (which was monitored). No calls were logged after that. I can't tell what the triggering cause might have been (skype call, Microsoft black tuesday upgrades at roughly the same time). This is a Win7Enterprise machine.
The modem responds to diagnostic queries under device manager and shows 'this device is working properly'.
A dialog box appears with a 60 second time out when Ascendis starts informing me that:
"A Problem occurred while setting port timeouts: Incorrect function". It is also in the line montor log (below).
Things that haven't worked: Powering everything off and restarting. Rebuilding the device list in Ascendis and selecting only the modem (not skype). Installing current beta software.
Any suggestions on possible causes/solutions?
03/10/2010 18:15:15.792 - Found 6 TAPI lines
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem]
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem] Info for line 0:
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem] Name = Zoom v92 Data Fax Voice Modem
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem] Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_PASSTHROUGH
03/10/2010 18:15:15.870 - [4168:Zoom v92 Data Fax Voice Modem] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE, LINEMEDIAMODE_DATAMODEM
03/10/2010 18:15:15.870 - [4168:Zoom v92 Data Fax Voice Modem] Addresses = 1
03/10/2010 18:15:15.870 - Will NOT open line id 0 because device will not be accessed via TAPI
03/10/2010 18:15:15.870 - [4168:AgileVPN]
03/10/2010 18:15:15.870 - [4168:AgileVPN] Info for line 1:
03/10/2010 18:15:15.870 - [4168:AgileVPN] Name = AgileVPN
03/10/2010 18:15:15.870 - [4168:AgileVPN] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.870 - [4168:AgileVPN] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.870 - [4168:AgileVPN] Addresses = 1
03/10/2010 18:15:15.870 - Will NOT open line id 1 because options say to skip it
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)]
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Info for line 2:
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Name = WAN Miniport (L2TP)
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Addresses = 1
03/10/2010 18:15:15.886 - Will NOT open line id 2 because options say to skip it
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line]
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line] Info for line 3:
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line] Name = RAS PPPoE Line
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.901 - [4168:RAS PPPoE Line] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.901 - [4168:RAS PPPoE Line] Addresses = 1
03/10/2010 18:15:15.901 - Will NOT open line id 3 because options say to skip it
03/10/2010 18:15:15.901 - [4168:PPTP]
03/10/2010 18:15:15.901 - [4168:PPTP] Info for line 4:
03/10/2010 18:15:15.901 - [4168:PPTP] Name = PPTP
03/10/2010 18:15:15.901 - [4168:PPTP] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.901 - [4168:PPTP] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.901 - [4168:PPTP] Addresses = 1
03/10/2010 18:15:15.901 - Will NOT open line id 4 because options say to skip it
03/10/2010 18:15:15.917 - [4168:SSTP]
03/10/2010 18:15:15.917 - [4168:SSTP] Info for line 5:
03/10/2010 18:15:15.917 - [4168:SSTP] Name = SSTP
03/10/2010 18:15:15.917 - [4168:SSTP] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.917 - [4168:SSTP] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.917 - [4168:SSTP] Addresses = 1
03/10/2010 18:15:15.917 - Will NOT open line id 5 because options say to skip it
03/10/2010 18:15:15.917 -
03/10/2010 18:15:15.917 - Opened 0 of 6 lines through TAPI
03/10/2010 18:15:15.932 -
03/10/2010 18:15:15.932 - Looking for serial mode devices to open
03/10/2010 18:15:15.932 - Found 9 past and current devices
03/10/2010 18:15:15.932 -
03/10/2010 18:15:15.932 - Opening modem "Zoom v92 Data Fax Voice Modem" on COM1
03/10/2010 18:15:15.932 - Opened 1 devices in serial mode
03/10/2010 18:15:15.932 - [5620:Zoom v92 Data Fax Voice Modem:COM1] Problem occurred while setting port timeouts: Incorrect function
03/10/2010 18:15:16.042 - [5620:Zoom v92 Data Fax Voice Modem:COM1] Attempting to enable verbose result codes
The modem responds to diagnostic queries under device manager and shows 'this device is working properly'.
A dialog box appears with a 60 second time out when Ascendis starts informing me that:
"A Problem occurred while setting port timeouts: Incorrect function". It is also in the line montor log (below).
Things that haven't worked: Powering everything off and restarting. Rebuilding the device list in Ascendis and selecting only the modem (not skype). Installing current beta software.
Any suggestions on possible causes/solutions?
03/10/2010 18:15:15.792 - Found 6 TAPI lines
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem]
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem] Info for line 0:
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem] Name = Zoom v92 Data Fax Voice Modem
03/10/2010 18:15:15.854 - [4168:Zoom v92 Data Fax Voice Modem] Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_PASSTHROUGH
03/10/2010 18:15:15.870 - [4168:Zoom v92 Data Fax Voice Modem] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE, LINEMEDIAMODE_DATAMODEM
03/10/2010 18:15:15.870 - [4168:Zoom v92 Data Fax Voice Modem] Addresses = 1
03/10/2010 18:15:15.870 - Will NOT open line id 0 because device will not be accessed via TAPI
03/10/2010 18:15:15.870 - [4168:AgileVPN]
03/10/2010 18:15:15.870 - [4168:AgileVPN] Info for line 1:
03/10/2010 18:15:15.870 - [4168:AgileVPN] Name = AgileVPN
03/10/2010 18:15:15.870 - [4168:AgileVPN] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.870 - [4168:AgileVPN] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.870 - [4168:AgileVPN] Addresses = 1
03/10/2010 18:15:15.870 - Will NOT open line id 1 because options say to skip it
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)]
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Info for line 2:
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Name = WAN Miniport (L2TP)
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.886 - [4168:WAN Miniport (L2TP)] Addresses = 1
03/10/2010 18:15:15.886 - Will NOT open line id 2 because options say to skip it
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line]
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line] Info for line 3:
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line] Name = RAS PPPoE Line
03/10/2010 18:15:15.886 - [4168:RAS PPPoE Line] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.901 - [4168:RAS PPPoE Line] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.901 - [4168:RAS PPPoE Line] Addresses = 1
03/10/2010 18:15:15.901 - Will NOT open line id 3 because options say to skip it
03/10/2010 18:15:15.901 - [4168:PPTP]
03/10/2010 18:15:15.901 - [4168:PPTP] Info for line 4:
03/10/2010 18:15:15.901 - [4168:PPTP] Name = PPTP
03/10/2010 18:15:15.901 - [4168:PPTP] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.901 - [4168:PPTP] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.901 - [4168:PPTP] Addresses = 1
03/10/2010 18:15:15.901 - Will NOT open line id 4 because options say to skip it
03/10/2010 18:15:15.917 - [4168:SSTP]
03/10/2010 18:15:15.917 - [4168:SSTP] Info for line 5:
03/10/2010 18:15:15.917 - [4168:SSTP] Name = SSTP
03/10/2010 18:15:15.917 - [4168:SSTP] Bearer modes = LINEBEARERMODE_DATA
03/10/2010 18:15:15.917 - [4168:SSTP] Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/10/2010 18:15:15.917 - [4168:SSTP] Addresses = 1
03/10/2010 18:15:15.917 - Will NOT open line id 5 because options say to skip it
03/10/2010 18:15:15.917 -
03/10/2010 18:15:15.917 - Opened 0 of 6 lines through TAPI
03/10/2010 18:15:15.932 -
03/10/2010 18:15:15.932 - Looking for serial mode devices to open
03/10/2010 18:15:15.932 - Found 9 past and current devices
03/10/2010 18:15:15.932 -
03/10/2010 18:15:15.932 - Opening modem "Zoom v92 Data Fax Voice Modem" on COM1
03/10/2010 18:15:15.932 - Opened 1 devices in serial mode
03/10/2010 18:15:15.932 - [5620:Zoom v92 Data Fax Voice Modem:COM1] Problem occurred while setting port timeouts: Incorrect function
03/10/2010 18:15:16.042 - [5620:Zoom v92 Data Fax Voice Modem:COM1] Attempting to enable verbose result codes