Additional label fields
Additional label fields
I use the software for work, answering dozens of 800 number calls for technical support each day. I especially like the Note and Label fields that permit information about a particular call to be added. Any number of additional Label fields that could be added would be great. I would especially like to see a way to mark a call in a particular color, either by changing the font color or having a label field that one could select different colors. This way a problem call which requires additional research and a call-back is less likely to be missed.
Re: Additional label fields
Hi Rodh,
Thank you for the great suggestions. Since they require more work than your other suggestion, we aren't able to implement them immediately but I added them to the requested features list.
Finest regards,
Bill Root
Ascendis Software
Thank you for the great suggestions. Since they require more work than your other suggestion, we aren't able to implement them immediately but I added them to the requested features list.
Finest regards,
Bill Root
Ascendis Software