Whozz Calling - Anonymous Caller / Out of Area mixup
Posted: Mon Jul 07, 2008 1:52 pm
Hi Bill,
On my Ascendis 2.1.0.10 with Whozz Calling 2, sometimes calls that are actually Out of Area (as shown on standalone CID boxes) are misidentified in Ascendis as Anonymous Caller. The reverse is never the case.
How can I troubleshoot this or what information can I provide you that would help in troubleshooting?
I've had the Whozz Calling 2 working with Ascendis for about a month. Before that, I used Ascendis with modems for about a year and never had this particular issue, so I have a feeling it has something to do with the way Ascendis interacts with the Whozz Calling device
Thanks for your help.
On my Ascendis 2.1.0.10 with Whozz Calling 2, sometimes calls that are actually Out of Area (as shown on standalone CID boxes) are misidentified in Ascendis as Anonymous Caller. The reverse is never the case.
How can I troubleshoot this or what information can I provide you that would help in troubleshooting?
I've had the Whozz Calling 2 working with Ascendis for about a month. Before that, I used Ascendis with modems for about a year and never had this particular issue, so I have a feeling it has something to do with the way Ascendis interacts with the Whozz Calling device
Thanks for your help.