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Comm port locking up

Posted: Fri Nov 04, 2005 4:34 am
by jtsoft
Hi,

Ref version 1.9.0.0

At times when exiting, the com port locks up and have to reboot PC.

Any one experience this?

Thanks,
Jeff

Re: Comm port locking up

Posted: Fri Nov 04, 2005 6:46 am
by Bill Root
Hi Jeff,

Are you saying that sometimes after you exit Ascendis Caller ID, the com port cannot be accessed from other applications? Are you using TAPI mode in Ascendis Caller ID?

Finest regards,
Bill Root
Ascendis Software

Posted: Fri Nov 04, 2005 7:35 am
by jtsoft
Hi Bill,

No. I'm using an external MultiTech MT5656ZDXV modem. Unless that is using a TAPI driver.

Jeff

Re: Comm port locking up

Posted: Fri Nov 04, 2005 7:58 am
by Bill Root
Hi Jeff,

If you haven't changed it, you're probably using TAPI. The fact that modem is external doesn't make a difference. You can check in the Options window, Devices page. Click on the modem in the device list and click the Properties button. "Access through TAPI" is one of the options.

What is the specific symptom you're experiencing when this happens?

Finest regards,
Bill Root
Ascendis Software

Posted: Fri Nov 04, 2005 11:13 am
by Guest
It was check to use TAPI. I unchecked it. Will see how it does now.

Thank you so much.

Jeff