Hung modem

[Frostye]

When call comes in, everything works great up and until
if caller hangs up before the wav file is finished playing
(Caller hangs up during the PhoneSound command playing the wav file)

I get the error:

3/23/2005 11:49:22 AM - TfxLineCallback: Could not play wave file "C:\Program Files\Ascendis Software\Caller ID\OGM.wav" (Exception)

3/23/2005 11:49:34 AM - Could not execute script because: Runtime Error: Script problem: Could not play sound over phone because Could not play wave file "C:\Program Files\Ascendis Software\Caller ID\OGM.wav" // LANGUAGE=DWS
[line: 6, column: 1]

Script
// LANGUAGE=DWS
speak ('Your father is calling');
PhoneSound ('OGM.wav');
speak ('Your father is calling');
phonesound ('spacer2.wav');
PhoneSound ('OGM.wav');
speak ('Your father is calling');
hangup;

Everything works great up to the point the caller hangs up the phone.
After that the modem is left in "open line" state and will not hang up until I restart Ascendis Caller ID.

Can you help me out there Bill?

[Bill Root]

Hi Frostye,

Everything works great up to the point the caller hangs up the phone.
After that the modem is left in "open line" state and will not hang up until I restart Ascendis Caller ID.

This was a problem with Ascendis Caller ID. I just posted a new beta (1.8.1.8) that makes sure the modem disconnects when the script is done, even if an error occurs or the script does not hang up.

Your modem is apparently smarter or more sensitive than the ones we test with here, as I could not duplicate the problem by hanging up. However, I was able to induce a different error with the same apparent result.

If this does not resolve the problem with your modem, please send a Technical Support Report (Help menu, Technical Support Report, Send button) so I can diagnose better.

Finest regards,
Bill Root
Ascendis Software

[Frostye]

Works beautifully!

Bill You are a genius!

[Frostye]

Here's the latest,

The modem is resetting and now it is auto shutting down the program as well.

3/25/2005 02:38:54 PM - Started
3/25/2005 02:38:54 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/25/2005 02:38:54 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
3/25/2005 02:57:46 PM - TfxLineCallback: Could not play wave file "C:\Program Files\Ascendis Software\Caller ID\HSBC\AAAAlt1.wav" (Exception)
3/25/2005 02:57:49 PM - Script has ended, but call is still connected -- disconnecting
3/25/2005 03:53:19 PM - tLine finalization: s_listCalls <> 0
3/25/2005 03:53:19 PM - Shutting down

[Bill Root]

Hi Frostye,

3/25/2005 02:38:54 PM - Started
3/25/2005 02:38:54 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/25/2005 02:38:54 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
3/25/2005 02:57:46 PM - TfxLineCallback: Could not play wave file "C:\Program Files\Ascendis Software\Caller ID\HSBC\AAAAlt1.wav" (Exception)
3/25/2005 02:57:49 PM - Script has ended, but call is still connected -- disconnecting
3/25/2005 03:53:19 PM - tLine finalization: s_listCalls <> 0
3/25/2005 03:53:19 PM - Shutting down

The log shows Ascendis Caller ID shut down almost an hour after the script ended. That doesn't seem like a strong correlation, but presumably you (or someone else) didn't shut it down manually? Does the time (3:53:19 PM) correlate with anything you can think of?

If possible, could you please post the Line Monitor log the next time one of these "Could not play wave file" exceptions occurs? Maybe I can figure out what your modem is doing when someone hangs up. The Line Monitor is available under the Help menu, Diagnostics submenu.

Thank you,
Bill Root
Ascendis Software

[Frostye]

Here you go.

Got one call earlier. Out of area. It sent ACR wav. No errors reported everything looks great. Second call comes in Caller ID doesn't even see the call.

Log:
3/28/2005 12:05:27 PM - Shutting down

3/28/2005 12:05:29 PM - Started
3/28/2005 12:05:29 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 12:05:29 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE

3/28/2005 03:27:09 PM - Started
3/28/2005 03:27:09 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 03:27:09 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
3/28/2005 03:41:26 PM - Shutting down

3/28/2005 03:41:37 PM - Started
3/28/2005 03:41:37 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 03:41:37 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
3/28/2005 04:39:06 PM - tLine finalization: s_listCalls <> 0
3/28/2005 04:39:06 PM - Shutting down

3/28/2005 04:39:07 PM - Started
3/28/2005 04:39:07 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 04:39:07 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE

Line Monitor

03/28/2005 16:39:09.875 - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
03/28/2005 16:39:09.875 - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
03/28/2005 16:39:09.875 -
03/28/2005 16:39:10.046 - Found 9 lines
03/28/2005 16:39:10.046 -
03/28/2005 16:39:10.046 - Info for line 0:
03/28/2005 16:39:10.046 - Name = U.S. Robotics 56K Voice PCI
03/28/2005 16:39:10.046 - Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_PASSTHROUGH
03/28/2005 16:39:10.046 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE, LINEMEDIAMODE_DATAMODEM
03/28/2005 16:39:10.046 - Addresses = 1
03/28/2005 16:39:10.046 - attempting open with media mode [LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE] and privilege [LINECALLPRIVILEGE_MONITOR, LINECALLPRIVILEGE_OWNER]
03/28/2005 16:39:10.046 - TAPI lineOpen error= LINEERR_INVALMEDIAMODE:
03/28/2005 16:39:10.046 - Open on line 0 failed with TAPI error "Invalid media mode"
03/28/2005 16:39:10.046 - attempting open with media mode [LINEMEDIAMODE_INTERACTIVEVOICE] and privilege [LINECALLPRIVILEGE_MONITOR, LINECALLPRIVILEGE_OWNER]
03/28/2005 16:39:10.046 - TAPI lineOpen error= LINEERR_INVALMEDIAMODE:
03/28/2005 16:39:10.046 - Open on line 0 failed with TAPI error "Invalid media mode"
03/28/2005 16:39:10.046 - attempting open with media mode [LINEMEDIAMODE_AUTOMATEDVOICE] and privilege [LINECALLPRIVILEGE_MONITOR, LINECALLPRIVILEGE_OWNER]
03/28/2005 16:39:10.078 - Handle = $10323
03/28/2005 16:39:10.078 - Port Name = "COM3"
03/28/2005 16:39:10.078 - Device id = $0
03/28/2005 16:39:10.078 - Opened line id 0
03/28/2005 16:39:10.078 - Opened line id 0 (TBRTapiLineList)
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 1:
03/28/2005 16:39:10.078 - Name = Communications cable between two computers
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_DATA, LINEBEARERMODE_PASSTHROUGH
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_DATAMODEM
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 1 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 2:
03/28/2005 16:39:10.078 - Name = Communications cable between two computers #2
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_DATA, LINEBEARERMODE_PASSTHROUGH
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_DATAMODEM
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 2 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 3:
03/28/2005 16:39:10.078 - Name = RAS PPPoE Line0000
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_DIGITALDATA
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 3 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 4:
03/28/2005 16:39:10.078 - Name = RAS VPN Line 0
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_DIGITALDATA
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 4 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 5:
03/28/2005 16:39:10.078 - Name = WAN Miniport (L2TP)
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 5 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 6:
03/28/2005 16:39:10.078 - Name = LPT1T
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 6 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 7:
03/28/2005 16:39:10.078 - Name = IPCONF LINE
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_DATA
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 7 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Info for line 8:
03/28/2005 16:39:10.078 - Name = H323 Line
03/28/2005 16:39:10.078 - Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_DATA
03/28/2005 16:39:10.078 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE
03/28/2005 16:39:10.078 - Addresses = 1
03/28/2005 16:39:10.078 - Will NOT open line id 8 because options say to skip it
03/28/2005 16:39:10.078 -
03/28/2005 16:39:10.078 - Opened 1 of 9 lines through TAPI

[Frostye]

03/28/2005 20:45:43.046 - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
03/28/2005 20:45:43.046 - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
03/28/2005 20:45:43.046 -
03/28/2005 20:45:43.250 - Found 9 lines
03/28/2005 20:45:43.250 -
03/28/2005 20:45:43.250 - Info for line 0:
03/28/2005 20:45:43.250 - Name = U.S. Robotics 56K Voice PCI
03/28/2005 20:45:43.250 - Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_PASSTHROUGH
03/28/2005 20:45:43.250 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE, LINEMEDIAMODE_DATAMODEM
03/28/2005 20:45:43.250 - Addresses = 1
03/28/2005 20:45:43.250 - attempting open with media mode [LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE] and privilege [LINECALLPRIVILEGE_MONITOR, LINECALLPRIVILEGE_OWNER]
03/28/2005 20:45:43.250 - TAPI lineOpen error= LINEERR_INVALMEDIAMODE:
03/28/2005 20:45:43.250 - Open on line 0 failed with TAPI error "Invalid media mode"
03/28/2005 20:45:43.250 - attempting open with media mode [LINEMEDIAMODE_INTERACTIVEVOICE] and privilege [LINECALLPRIVILEGE_MONITOR, LINECALLPRIVILEGE_OWNER]
03/28/2005 20:45:43.250 - TAPI lineOpen error= LINEERR_INVALMEDIAMODE:
03/28/2005 20:45:43.250 - Open on line 0 failed with TAPI error "Invalid media mode"
03/28/2005 20:45:43.250 - attempting open with media mode [LINEMEDIAMODE_AUTOMATEDVOICE] and privilege [LINECALLPRIVILEGE_MONITOR, LINECALLPRIVILEGE_OWNER]
03/28/2005 20:45:43.281 - Handle = $101BE
03/28/2005 20:45:43.281 - Port Name = "COM3"
03/28/2005 20:45:43.281 - Device id = $0
03/28/2005 20:45:43.296 - Opened line id 0
03/28/2005 20:45:43.296 - Opened line id 0 (TBRTapiLineList)
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 1:
03/28/2005 20:45:43.296 - Name = Communications cable between two computers
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_DATA, LINEBEARERMODE_PASSTHROUGH
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_DATAMODEM
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 1 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 2:
03/28/2005 20:45:43.296 - Name = Communications cable between two computers #2
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_DATA, LINEBEARERMODE_PASSTHROUGH
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_DATAMODEM
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 2 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 3:
03/28/2005 20:45:43.296 - Name = RAS PPPoE Line0000
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_DIGITALDATA
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 3 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 4:
03/28/2005 20:45:43.296 - Name = RAS VPN Line 0
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_DIGITALDATA
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 4 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 5:
03/28/2005 20:45:43.296 - Name = WAN Miniport (L2TP)
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 5 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 6:
03/28/2005 20:45:43.296 - Name = LPT1T
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_DATA
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_DIGITALDATA
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 6 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 7:
03/28/2005 20:45:43.296 - Name = IPCONF LINE
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_DATA
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 7 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Info for line 8:
03/28/2005 20:45:43.296 - Name = H323 Line
03/28/2005 20:45:43.296 - Bearer modes = LINEBEARERMODE_VOICE, LINEBEARERMODE_DATA
03/28/2005 20:45:43.296 - Media modes = LINEMEDIAMODE_UNKNOWN, LINEMEDIAMODE_INTERACTIVEVOICE, LINEMEDIAMODE_AUTOMATEDVOICE
03/28/2005 20:45:43.296 - Addresses = 1
03/28/2005 20:45:43.296 - Will NOT open line id 8 because options say to skip it
03/28/2005 20:45:43.296 -
03/28/2005 20:45:43.296 - Opened 1 of 9 lines through TAPI

03/28/2005 20:45:44.562 - TAPI device=$101BE event=LINE_APPNEWCALL
03/28/2005 20:45:44.562 - LINE_APPNEWCALL (FLine)
03/28/2005 20:45:44.562 - dwDevice=$101BE (65982), dwParam1=$0 (0), dwParam2=$101CF (65999), dwParam3=$4 (4)
03/28/2005 20:45:44.562 - hLine=$101BE (65982), addressId=$0 (0), hCall=$101CF (65999), privilege=LINECALLPRIVILEGE_OWNER
03/28/2005 20:45:44.562 -
03/28/2005 20:45:44.562 - >>TLineSink.OnLineNewCall(line=U.S. Robotics 56K Voice PCI (FLine), hCall=$101CF, addressId=0, callPrivilege=LINECALLPRIVILEGE_OWNER)
03/28/2005 20:45:44.562 - (inbound call)
03/28/2005 20:45:44.562 - changing privilege to LINECALLPRIVILEGE_MONITOR
03/28/2005 20:45:44.562 - creating call object
03/28/2005 20:45:44.562 - -calling OnNewCall-
03/28/2005 20:45:46.031 - <<TLineSink.OnLineNewCall

03/28/2005 20:45:46.031 - TAPI device=$101CF event=LINE_CALLSTATE -- LINECALLSTATE_OFFERING
03/28/2005 20:45:46.031 - LINE_CALLSTATE (FLine)
03/28/2005 20:45:46.031 - callInfo.MediaModes=
03/28/2005 20:45:46.031 - >>CtCall.OnState
03/28/2005 20:45:46.031 - >>TCallSink.OnCallState(call=$0012FA7C, callState=LINECALLSTATE_OFFERING, param2=$0, callPrivilege=)
03/28/2005 20:45:46.031 - (call.Handle=$101CF, call.DeviceName=U.S. Robotics 56K Voice PCI)
03/28/2005 20:45:46.031 - -offering-
03/28/2005 20:45:46.031 - <<TCallSink.OnCallState
03/28/2005 20:45:46.031 - <<CtCall.OnState

03/28/2005 20:45:46.031 - TAPI device=$101BE event=LINE_LINEDEVSTATE -- LINEDEVSTATE_RINGING
03/28/2005 20:45:46.031 - LINE_LINEDEVSTATE (FLine)
03/28/2005 20:45:46.031 - dwDevice=65982 ($101BE), m_hLine=65982 ($101BE)
03/28/2005 20:45:46.031 - >>TLineSink.OnLineDevState(line=U.S. Robotics 56K Voice PCI (FLine), devState=$2, param2=$1, param3=$1)
03/28/2005 20:45:46.031 - Phone is ringing
03/28/2005 20:45:46.031 - -calling OnRing-
03/28/2005 20:45:46.218 - <<TLineSink.OnLineDevState

03/28/2005 20:45:56.046 - TAPI device=$101CF event=LINE_CALLSTATE -- LINECALLSTATE_IDLE
03/28/2005 20:45:56.046 - LINE_CALLSTATE (FLine)
03/28/2005 20:45:56.046 - callInfo.MediaModes=
03/28/2005 20:45:56.046 - >>CtCall.OnState
03/28/2005 20:45:56.046 - >>TCallSink.OnCallState(call=$0012FA7C, callState=LINECALLSTATE_IDLE, param2=$0, callPrivilege=)
03/28/2005 20:45:56.046 - (call.Handle=$101CF, call.DeviceName=U.S. Robotics 56K Voice PCI)
03/28/2005 20:45:56.046 - -idle-
03/28/2005 20:45:56.046 - -calling OnEndCall-
03/28/2005 20:45:56.109 - <<TCallSink.OnCallState
03/28/2005 20:45:56.109 - <<CtCall.OnState



3/28/2005 04:39:07 PM - Started
3/28/2005 04:39:07 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 04:39:07 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
3/28/2005 04:48:17 PM - Could not find modem on port "COM9" (modem may have been removed)
3/28/2005 07:34:24 PM - tLine finalization: s_listCalls <> 0
3/28/2005 07:34:24 PM - Shutting down

3/28/2005 07:34:27 PM - Started
3/28/2005 07:34:27 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 07:34:27 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE

3/28/2005 08:45:32 PM - Started
3/28/2005 08:45:32 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 08:45:32 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE
3/28/2005 08:45:32 PM - Shutting down
3/28/2005 08:45:37 PM - tLine finalization: s_listCalls <> 0
3/28/2005 08:45:37 PM - Shutting down

3/28/2005 08:45:40 PM - Started
3/28/2005 08:45:40 PM - Caller ID Version 1.8.1.8 (3/24/2005 12:05:06 PM)
3/28/2005 08:45:40 PM - C:\Program Files\Ascendis Software\Caller ID\CallerID.EXE

[Bill Root]

Hi Frostye,

Thank you for the information. The version you're using includes an option that should help here. Open the Options window, select the Devices page, select your modem, and click Properties. Enable "Reopen device when call ends". Click OK to close the Properties window, then again to close the Options window. This will make Ascendis Caller ID close and reopen the modem after a call, which some modems seem to require in voice mode. We may end up enabling this by default.

Finest regards,
Bill Root
Ascendis Software

[Frostye]

Bill,
Thanks again. I'll keep you posted.

[Frostye]

yep. That seems to have done the trick.