Delete Duplicate Calls

[ken]

I have over 1150 calls a few are duplicate calls
On the name tab I place the curser on a persons name, right click and delete duplicate calls appears, I tried this several times with nothing happening.

[Bill Root]

Hi Ken,

Currently Ascendis Caller ID looks at specific fields to determine call uniqueness:

Columns used for "same" determination include: Phone Number, Incoming, Call Began, Call Ended, Device Name, Address ID, RingType, Display Line, Server Name, Raw Name, Raw Number, Notes.

I suspect that the calls you have that are duplicates vary in one or more of these fields. If you tell us some of those fields, we can consider whether we need to support configuring which fields are used, or perhaps other ways of "fuzzifying" duplicate determination.

Finest regards,
Bill Root
Ascendis Software