Additional label fields

Use this forum to request and discuss features you would like to see added to Ascendis Caller ID.
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Rodh
Posts: 5
Joined: Sat Feb 16, 2008 1:01 pm

Additional label fields

Post by Rodh »

I use the software for work, answering dozens of 800 number calls for technical support each day. I especially like the Note and Label fields that permit information about a particular call to be added. Any number of additional Label fields that could be added would be great. I would especially like to see a way to mark a call in a particular color, either by changing the font color or having a label field that one could select different colors. This way a problem call which requires additional research and a call-back is less likely to be missed.

Bill Root
Site Admin
Posts: 1008
Joined: Mon Jan 19, 2004 1:29 pm
Location: Perrysburg, OH
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Re: Additional label fields

Post by Bill Root »

Hi Rodh,

Thank you for the great suggestions. Since they require more work than your other suggestion, we aren't able to implement them immediately but I added them to the requested features list.

Finest regards,
Bill Root
Ascendis Software

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