No caller id message when call ends

Questions, problems, and other issues for Ascendis Caller ID that aren't covered by the other forums.
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tbeckman
Posts: 16
Joined: Tue Jul 19, 2005 5:02 pm

No caller id message when call ends

Post by tbeckman »

Currently after I hang the phone up... Ascendis will announce - No caller information was recieved. Any ideas why this is happening? Thanks.
Bill Root
Site Admin
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Location: Perrysburg, OH
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Re: No caller id message when call ends

Post by Bill Root »

Hi Troy,
tbeckman wrote:Currently after I hang the phone up... Ascendis will announce - No caller information was recieved. Any ideas why this is happening? Thanks.
This sounds like a flaky or broken modem. If it's a US Robotics modem, then this behavior has been seen before. Otherwise I suggest re-installing the latest drivers for the modem. It's also possible that restarting or powering down and then restarting your computer could help.

Finest regards,
Bill Root
Ascendis Software
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