USB to serial and Whozz- Calling 2

Discussion of non-modem hardware for use with Ascendis Caller ID.
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Rodh
Posts: 5
Joined: Sat Feb 16, 2008 1:01 pm

USB to serial and Whozz- Calling 2

Post by Rodh » Thu Jul 08, 2010 2:26 pm

Any problem using a usb to serial with whozz calling 2. The device works on a regular 9 pin serial port but not on a USB. I'm am certain of the com port the usb is assigning and the correct com port assignment in Caller-ID. The USB to serial works with other serial devices with no problems. Just not the Whozz Calling device. Here's the info from the last start

07/08/2010 14:49:29.546 - [4060:Whozz Calling?] Opening Whozz Calling? on port COM7
07/08/2010 14:49:29.906 - [480:Whozz Calling?] Initializing device
07/08/2010 14:49:30.156 - [480:Whozz Calling?] Sent "@" command
07/08/2010 14:49:31.109 - [480:Whozz Calling?] Sent "@" command
07/08/2010 14:49:32.062 - [480:Whozz Calling?] Sent "@" command
07/08/2010 14:49:33.015 - [480:Whozz Calling?] Sent "@" command
07/08/2010 14:49:33.968 - [480:Whozz Calling?] Sent "@" command
07/08/2010 14:49:34.906 - [480:Whozz Calling?] Handshake failed!
07/08/2010 14:49:34.906 - [480:Whozz Calling?] Sending "V" to Whozz Calling? device
07/08/2010 14:49:35.218 - [480:Whozz Calling?] No response from Whozz Calling? device, as expected
07/08/2010 14:49:35.218 - [480:Whozz Calling?] Talking to Whozz Calling? Lite device

Bill Root
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Location: Perrysburg, OH
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Re: USB to serial and Whozz- Calling 2

Post by Bill Root » Mon Jul 12, 2010 7:39 am

Hello Rod,

We have not tested any Whozz Calling? devices with USB-to-serial adapters, but it should work with an adapter that works with modems. Have you tested using HyperTerminal or another terminal program?

Finest regards,
Bill Root
Ascendis Software LLC

Rodh
Posts: 5
Joined: Sat Feb 16, 2008 1:01 pm

Post by Rodh » Thu Jul 15, 2010 4:59 pm

Even though the USB to serial worked with other devices I tried another USB from Tripp-Lite Keyspan UA-19HS. According to their advertising "recommended by serial device manufacturers due to its dependability and "Best in Class" compatibility"
Apparently so. It works perfectly.

Bill Root
Site Admin
Posts: 977
Joined: Mon Jan 19, 2004 1:29 pm
Location: Perrysburg, OH
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Re: USB to serial and Whozz- Calling 2

Post by Bill Root » Thu Jul 15, 2010 7:12 pm

Rodh wrote:Even though the USB to serial worked with other devices I tried another USB from Tripp-Lite Keyspan UA-19HS. According to their advertising "recommended by serial device manufacturers due to its dependability and "Best in Class" compatibility"
Apparently so. It works perfectly.
That's great! Thank you for your perseverance.

There seems to be a great variety of capabilities of the USB-to-serial devices out there. Some work for specific applications, but not others.

Finest regards,
Bill Root
Ascendis Software LLC

ATCtech
Posts: 16
Joined: Thu Nov 18, 2004 11:21 am

Post by ATCtech » Tue Jul 20, 2010 3:16 am

I've installed the Keyspan adapter on a variety of devices and operating systems with zero problems, unlike many others I've tried. They seem to have compatibility and driver issues completely under control up to and including Windows 7 64 bit.

Cheers!

Bob

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