Ascendis Software LLC Support Forums

After this has happened a few times with Ascendis Caller ID running, can you send a Technical Support Report (Help -> Technical Support Report) to support at ascendis dot com? That way I can see exactly what your modem is saying and what TAPI is sending to Ascendis Caller ID.

An OPTION (FEATURE) to use Caller ID and Voice Mail. Voice Mail sends out a msg/no msg signal every 30 minuets. That?s 48 unwanted listings a day. Include an off BUTTON for these signals so they will not be listed. I'm not familiar with this, so please forgive my ignorance. Are you saying you get 4...

I'm not sure what's happening here. One solution is for you to use polling instead of real-time. However, it seems like real-time should work in this situation, if the only difference is that you introduced a firewall, with appropriately opened ports. Can you look at the Network Server log and see w...

Version 1.6.5.27 includes the following changes from the last beta release: - removed meaningless shortcut from Options item on tray icon menu - fixed problem when SAPI4 support was installed after SAPI5 voice was selected in Ascendis Caller ID - fix for cosmetic problem when running in tray, openin...

As an example of a successful multiple modem installation, one user succeeded in getting three 3COM US Robotics 33.6 INT (internal) modems working in a Dell 350MHz PC. Two were set for PNP and one was configured as COM2. I believe all the modems have hardware controllers.

Thanks for the info! I'll add it to the modem page.

Let me think about this one... Does anyone else pay attention to the new (or "read") status?

I just posted the new beta with this feature.

(I moved the topic here, since, as you said, it didn't pertain to just the beta, and it's a feature request, not a bug, since it worked as designed.) I added mouse wheel support in the latest beta. You have to click in the grid once to put the highlight there, but then you can scroll up and down wit...

Version 1.6.5.25 includes the following changes from the last beta release: - added scroll wheel support to Calls, Callers, and Categories grids - fixed problem speaking before selecting voice in Options window (Windows 2000, Windows 98?) introduced in 1.6.5.24 - added "Wake up monitor when pho...

An option on the "Notification" tab, next to "Stop screen saver when phone rings" that will bring your monitor out of power saving mode. At present, if your monitor has gone in to power saving mode, an incomming call can not be displayed until the monitor is manually woken up. D...

Version 1.6.5.24 includes the following changes from the last beta release: - added speech rate setting - fixed bug where toolbar captions were disabled on second run for new users - many updates to help for Options window - added Brazil.pnf to installer - use speech (instead of wave files) for all ...

Hello Adavis, This is a new one for me! I did some searching, however, and found one other person had the same problem with a different modem in South Africa. Is that where you're located? From what little I found, it looks like the problem is caused by the phone company, and not the modem. If true,...

Glad it works for you! Thanks for testing and letting us know.

Bill

Version 1.6.5.23 includes the following changes from the last beta release: - if "Use this volume during the specified time" is enabled and the start time is greater than the stop time, interpret the stop time as being on the following day - if a modal window is opened when a call comes in...