Ascendis Software LLC Support Forums

Just following up to see if any progress has been made on this development? Thank you.

Currently after I hang the phone up... Ascendis will announce - No caller information was recieved. Any ideas why this is happening? Thanks.

I currently have Ascendis setup so that caller id displays on all computers in the house. It is working great. However, I have noticed that when I add a caller and change their name ... I have to do it for all computers. Is there a way to have Ascendis pull from one DB?

I have a external us robotics (usb) faxmodem 5633. I will call the house from my cell phone... at first I got "No Caller Information"... I ran the repair modem utility... the first time I ran it said I wasn't getting any caller id info... but restarted and did again... this time it said I ...

Is anyone using sunrocket? I have just switch from Vonage to Sunrocket (much better deal). However, the caller id for sunrocket appears on the built in caller id for the phone, but the modem displays "no caller information"... when I switch back to the vonage VOIP router it displays just f...

I have my software setup so that one computer is setup as a server which as the modem on it. The other is the client in another room that the number is broadcast too. I have setup the client to play a sound file when ever a specific person calls (essentially announcing the person who is calling). Is...

I went home last night after your suggestion of testing with another program. I installed hyperterm and tested and all seemed to work fine. The funny thing is do did the modem all of a sudden. So now it is picking up the calls when the line rings. Wonder if hyperterm needed to be installed on a Win9...

First off, thanks for all your support on this... if there was one deciding factor on using Ascendis software over others... the support is first class. I have the phone line setup through the modem Line IN->Phone OUT. There is a dial tone on the phone... and if I unplug the Line IN... the dial tone...

The modem is installed correctly under the device manager and responds to testing. I tried the the modem repair and it says to have someone call the modem... It appears to send the CID command to the modem in which the modem responds, but when the person calls it does not acknowledge the line is eve...

OK, I moved the modem and software over to another machine since I couldn't figure out why the other PC would freeze up. Everything installed an setup correctly on a Win 98 computer (does Ascendis CID support win98) all appears fine except now the modem acts like it does pick up when the line is rin...

No, it appears to only happen when Ascendis CID is running. However, it doesn't happen on my second computer I have running. I also installed a new CID modem at the same time, so I don't know if it is that or not either. The weird thing is that is mostly all worked fine... and then out of the blue t...

Unfortunately everything freeze and the only thing I can do is restart the computer. It is weird, it has been going now for all day and it hasn't happened... but then it will do it three or four times in a day.

What reverse number sites and there links do most people use? Google lookup doesn't seem to find anything.

I am having the same problem while running it on my Win 2000 machine. I can not figure out the pattern of why it happends. Some times the software will run for hours, receiving calls and working fine. Then the screen goes white or striped. The only way to get out of it is to reboot.

To your questions below - will the second copy of Ascendis play the wav file or just received caller ID info? Thanks. Will it broadcast the wave file to other computers when a caller class? Technically Ascendis Caller ID does not broadcast the wave file, but you can get the same effect by running As...