Search found 5 matches

by Rodh
Thu Jul 15, 2010 4:59 pm
Forum: Other Hardware
Topic: USB to serial and Whozz- Calling 2
Replies: 4
Views: 14341

Even though the USB to serial worked with other devices I tried another USB from Tripp-Lite Keyspan UA-19HS. According to their advertising "recommended by serial device manufacturers due to its dependability and "Best in Class" compatibility"
Apparently so. It works perfectly.
by Rodh
Thu Jul 08, 2010 2:26 pm
Forum: Other Hardware
Topic: USB to serial and Whozz- Calling 2
Replies: 4
Views: 14341

USB to serial and Whozz- Calling 2

Any problem using a usb to serial with whozz calling 2. The device works on a regular 9 pin serial port but not on a USB. I'm am certain of the com port the usb is assigning and the correct com port assignment in Caller-ID. The USB to serial works with other serial devices with no problems. Just not...
by Rodh
Fri Oct 10, 2008 12:23 pm
Forum: Feature Requests - Ascendis Caller ID
Topic: Additional label fields
Replies: 1
Views: 5542

Additional label fields

I use the software for work, answering dozens of 800 number calls for technical support each day. I especially like the Note and Label fields that permit information about a particular call to be added. Any number of additional Label fields that could be added would be great. I would especially like...
by Rodh
Fri Oct 10, 2008 11:57 am
Forum: Feature Requests - Ascendis Caller ID
Topic: Edit Call Notes - Label
Replies: 1
Views: 5535

Edit Call Notes - Label

In the "Label" field in the edit call dialog, the items presented in the drop down list box are in the order I entered them. It would be nice if these could instead be presented in alphabetical order.
by Rodh
Sat Feb 16, 2008 1:38 pm
Forum: Other Issues - Ascendis Caller ID
Topic: Automate Notes Popup
Replies: 1
Views: 4485

Automate Notes Popup

I do tech support in a home office and answer calls all day long. I have 2 lines and the Whozz Calling 2 unit. Your program is perfect for my job. I used to go thru 25-30 steno pads a year. Now my question. Is there a script I could use to cause the "Edit Call Notes" dialog to open if the caller is ...