Frequently Asked Questions

To view the FAQ for a specific product, please select one of the following:

 

Q: Can I get a demo version?
A:
Absolutely. Each product can be downloaded, installed, and run for 30 days without purchase. In other words, there is not a separate demo version, but each product works as a demo version when first installed. The products page includes links to download the installers.

Q: What is your update policy?
A:
Purchasing any Ascendis Software product entitles you to free minor updates for the life of the product. Minor updates are those that change the second or third version number. (For example: 1.2.3 -> 1.2.4, 1.2.4 -> 1.3.0)  In addition, all updates for one year from date of purchase are free. In other words, if you buy a product from us, you can upgrade to any  new version of the product released up to one year later, at no additional cost.